Return or Exchange Policy

All purchases must be submitted for a return and/or exchange within 14 days of the purchased date.

If you are merely returning your package, you are responsible for purchasing the return shipping label. 

All refunds can take up to 5-7 business days upon receipt of the returned package. This does not include the shipping cost.

Before the return is approved (All items must be in perfect unworn, unwashed, and saleable condition also (internal labels must be intact). 

Next you will receive a confirmation email indicating that the refund will be processed within 5-7 business days to the original form of payment. 

Items purchased during a sale is final no in-store credit or returns will be accepted. 

If you can’t locate your order number please email us at info@douglasodell.com for additional information or questions.